Frequently Asked Questions

JDF EQUIPMENT SALES, LLC specializes in five core equipment categories: concrete equipment (mixers, vibrators, screeds, trowels), woodworking machines (table saws, planers, jointers, drum sanders), metalworking machines (lathes, mills, grinders, drill presses), car and equipment lifts (2-post, 4-post, scissor lifts), and commercial generators. All products are sold for professional and commercial use.

We ship exclusively within the United States. All 50 states are covered. Applicable shipping options and charges are shown before order completion.

Free Ground Shipping is estimated at 7–14 business days. Priority Shipping is estimated at 5–7 business days. Delivery windows are estimates in business days and exclude weekends and federal holidays.

Yes. Free Ground Shipping is included with every eligible order and delivers in an estimated 7–14 business days at no additional charge.

Yes. Priority Shipping is available for a flat $599.00 per order, with an estimated delivery window of 5–7 business days. The fee is charged once per order, regardless of how many items are included.

The $599.00 Priority Shipping fee is charged once per order, not per item.

Delivery windows are estimates expressed in business days. Tracking information is provided once your order has been dispatched so you can monitor your shipment in real time.

Orders are prepared and dispatched within 1–3 business days after payment is received and verified. You will receive a tracking number by email once your order has shipped.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and bank transfer (ACH or wire). For certain promotional products, bank transfer may be the required payment method, which will be clearly disclosed on the product page or at checkout before you submit your order.

Yes. Card payments are processed through secure, encrypted third-party payment providers that meet industry-standard security requirements. We do not store complete card details on our servers.

Certain promotional products may require ACH or wire transfer to reduce payment processing costs and allow us to offer competitive sale pricing. Any such requirement is always disclosed on the product page or during checkout, before you submit the order.

Bank transfer orders remain on hold until funds are received and verified in full. Processing and fulfillment begin only after payment has cleared. Official transfer instructions will be provided through our checkout or official order communications.

Applicable sales tax is calculated and displayed at checkout before your order is completed. Tax obligations depend on your shipping destination and local tax regulations.

Yes. All orders are covered by our published Shipping, Returns, Warranty, and Buyer Protection policies. Eligible products include manufacturer warranty coverage from 1 to 5 years and free replacement parts during the warranty period.

Yes. Eligible equipment includes manufacturer warranty coverage ranging from 1 to 5 years, depending on the specific product. Warranty terms, coverage, and exclusions are listed on each product page. Eligible replacement parts are provided at no charge during the active warranty period.

Eligible products may be returned within 35 days of purchase, provided the machine is unused, unmodified, and in original condition with all packaging and documentation. Approved returns include free return shipping. See our Return & Refund Policy for complete eligibility details.

Call our team at +1 (407) 710-0097 or email support@jdfequipmentsales.com to request a Return Authorization. Do not ship any item back without prior approval. Once approved, we will coordinate the return shipment and provide full instructions.

Inspect your delivery immediately upon arrival. Note any visible damage specifically on the carrier receipt before signing. Contact our team within 48 hours of delivery with photos and a description of the issue. Keep all original packaging materials, as they may be needed for a damage claim.

Approved refunds are issued to the original payment method used at checkout. Refunds are typically processed within 3 business days of receiving and inspecting the returned item. Final posting times vary depending on your bank or payment provider.

No. We sell equipment outright for professional and commercial use. We do not offer rental or lease programs.

Products come with the attachments and accessories shown in the product listing and description. Review each product page carefully to confirm what is included before purchasing.

All equipment ships from our store location at 1805 Tennessee Avenue, Lynn Haven, FL 32444. Orders are shipped directly to the delivery address you enter at checkout. Warehouse pickup is not required.

Yes. Once your order has been processed and dispatched, tracking information will be sent to the email address you provided at checkout. Use our Track Order page to check your shipment status any time.

Call +1 (407) 710-0097 or email support@jdfequipmentsales.com during business hours (Monday–Friday, 8:00 AM–6:00 PM EST). Our team assists with product questions, shipping updates, payment inquiries, warranty claims, and returns.